Assistant Re-Housing Specialist

Summary:

The Assistant Re-Housing Specialist will be responsible for assisting homeless individuals with locating housing and completing various applications for supportive services and rental assistance.  This position will work under the direction of the Rehousing Specialist and will be tasked with working quickly and independently within a brief time period to provide services and advocate for client needs. It is imperative that the Assistant Rehousing Specialist relays the compassion, respect, and concern that the agency expects as each client is assisted through the application and referral process necessary to assist them in moving towards greater self-sustainability.  This position is a public-facing advocate whose purpose is to deliver case management and referral services within a housing-first context.

Responsibilities:

  • Develop community relationships with landlords, real estate agencies, and city affordable housing agencies.
  • Assess shelter clients for program appropriateness.
  • Complete the intake process adhering to grant guidelines.
  • Input and update all client information in HMIS.
  • Collect necessary documentation for all requested funds such as security deposits, utility bills, and other initial move-in costs.
  • Participate in weekly team meetings
  • Work with county agencies to ensure a steady source of client referrals.
  • Participate in county rehousing meetings to review open cases.
  • Complete all necessary paperwork for client discharge.
  • During working hours at the Adult Shelter, address all emergent situations with a focus on maintaining the safety of all residents in conjunction with the agency policies.
  • Sustain a high level of consumer and customer satisfaction.
  • Ensure all services are in compliance with all licensing, regulatory, accreditation, and Affordable Housing Alliances’ policies and procedures.
  • Respond in a timely manner to all consumer and customer questions, concerns, and complaints.
  • Other duties as assigned

Qualifications:

  • Experience working directly with the homeless population in a shelter setting or outreach role.
  • Effective verbal and written communication skills.
  • Comfortable with public speaking and presenting
  • Must have the capacity to deal with diverse clients with various levels of needs.
  • Familiarity with Google Workspace (Google Mail, Chat, Meetings, etc.)
  • Strong Computer skills (Word, Excel, e-mail, etc.).
  • Must have a current Mantoux test.
  • Covid 19 vaccinations are highly recommended.
  • Being bilingual is a plus.

Hours: Full-Time
FLSA Status: Non-exempt

All employees must submit criminal, driving, and personal reference checks as appropriate to their position.

Equal Opportunity Employer/EEOC

To apply, please visit our online hiring portal: AffordableHousingAllianceInc.appone.comCircular AHA Logo

The Affordable Housing Alliance pursues a diverse and inclusive workforce. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, genetic information, creed, sexual orientation, nationality, income, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, ancestry, or any other classification protected by federal, state, or local law or ordinance.