Shelter Aide (Adult Non-Direct Care Shelter)

About the AHA

The Affordable Housing Alliance (AHA) is a leader in the affordable housing field.  We pride ourselves on our ability to develop and preserve affordable homes, provide services to maintain housing affordability, and help communities meet their housing obligations.  As catalysts in the community, AHA has been recognized at local, state, and national levels earning Neighborworks America’s highest rating as an Exemplary Member. The AHA provides a multitude of services to meet the needs of the communities we serve.

About the Position

Under the direction of the CAP/EAS Director and Shelter Counseling Manager, the Shelter Aide is responsible for but not limited to the following:


  • Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
  • Monitor and supervise the shelter and client’s affairs, assist clients of the shelter with their needs and questions, and maintains shelter order in accordance with AHA policy.
  • Enforces shelter policies and follows staff policies and procedures.
  • Monitors the activities of clients to ensure the safety of clients, volunteers, and staff.
  • Help clients resolve any issues if/when they arise.
  • Help community agencies with questions or issues when necessary.
  • Provide crisis intervention as needed, including determining when it is necessary to involve other staff, administration, or the authorities.
  • Maintains written and oral communication of incidents in accordance with policies.
  • Reports any problems to the Shelter Manager, Assistant Shelter Manager, Assistant Director, and/or Director of CAP/EAS.
  • Completes work timesheets bi-weekly.
  • Attends staff meetings and participates in activities designated by the Shelter Manager, Assistant Director, and/or Director of CAP/EAS.
  • Carry out all job duties in a manner that is consistent with AHA’s mission, philosophy, and policies.
  • Other duties may be assigned by the Shelter Manager, Assistant Director, and/or Director of CAP/EAS.
  • Monday, Friday, Saturday, Sunday, Evenings, and Overnights


  • High School Diploma or equivalent plus 1 year of related work experience
  • Effective verbal and written communication skills.
  • Must have the capacity to deal with diverse clients with various levels of needs.
  • Must have a valid NJ Driver’s license and clean driving record.
  • Must have a current TB Vaccination.
  • Holidays, overnights, evenings, and weekends are required.
  • Ability to perform physical tasks: move objects, bend, and lift (up to) 30 pounds.

Hours: Full-Time, Part-Time, and Per Diem opportunities

Evenings, Overnights, Weekends

All employees are required to submit criminal, driving, and personal reference checks as appropriate to their position.

Equal Opportunity Employer/EEOC

To apply, please visit our online hiring portal:

Or, pick up an application in the front vestibule of our Neptune office.Circular AHA Logo

The Affordable Housing Alliance pursues a diverse and inclusive workforce. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, genetic information, creed, sexual orientation, nationality, income, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, ancestry, or any other classification protected by federal, state, or local law or ordinance.