Adult Shelter – Aide (Evenings, Nights)
This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills, and responsibilities.
Under the oversight of the Emergency Shelter Manager, a shelter aide is responsible for providing front-line services to guests of the AHA adult shelter. Shelter aides remain awake and available as a resource to guests throughout the night, including orienting new individuals to the shelter, mediating interpersonal conflict, providing information regarding other services and resources, and productively addressing problems if they arise.
- Responsible for a safe clean environment of care that meets the standard of safety and cleanliness for staff and consumers.
- Achieves a high level of consumer/resident and customer satisfaction.
- Responsible for ensuring those services comply with all licensing, regulatory, accreditation, and Affordable Housing Alliance policies and procedures.
- Respond promptly to all consumer and customer questions, concerns, and complaints.
- Refer clients to local resources to secure permanent housing and employment.
- Ensure clients are following the unique care plan that has been set for them.
- Assist with the daily living needs of shelter residents, including access to phones, food, medications, and personal care items.
- Complete house security checks as assigned on your shift.
- Maintain client files and other record keeping as required. All paperwork should be completed by the end of each shift.
- To take appropriate steps to deal with emergency situations to maintain the safety of all residents in conjunction with the agency policies.
- Other duties as assigned and necessary to the smooth operation of the Shelter program.
- Holidays, overnights, evenings, and weekends are required.
- High School Diploma or equivalent
- 2 years related work experience.
- Effective verbal and written communication skills.
- Must have the capacity to deal with diverse clients with various levels of needs.
- Strong computer skills (Word, Excel, email, etc.)
- Ability to pass a drug test.
- Ability to pass a criminal background check.
- If required to drive an agency vehicle, an NJ driver’s license that is in good standing with no more than six (6) points.
- Must have a current Mantoux (Tuberculin) Skin test.
- Hepatitis B and MMR vaccinations are highly recommended.
To apply, please visit our online hiring portal: AffordableHousingAllianceInc.appone.com
Equal Opportunity Employer/EEOC
Or, pick up an application in our Neptune office.
The Affordable Housing Alliance pursues a diverse and inclusive workforce. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, genetic information, creed, sexual orientation, nationality, income, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, ancestry, or any other classification protected by federal, state, or local law or ordinance.