Housing Navigator- Ocean County

This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills, and responsibilities.

JOB SUMMARY:               

The Housing Navigator ensures that people experiencing a housing crisis are quickly identified, assessed, referred, and connected to appropriate housing resources.  Under the direction of the Program Manager Homeless Services, Housing Navigators work closely with the Coordinated Entry team and community providers in Ocean County to further develop and improve the system for households to access housing and immediate housing crisis resources in the region.


  • Participate in Housing Services team discussions regarding areas of service development
  • Promote understanding and development of the skills necessary to work with individuals experiencing a housing crisis, issues of poverty, and inequity
  • Maintain working knowledge and understanding of the Homeless Management Information System (HMIS) and expectations for Coordinated Entry
  • Ensure knowledge of broader housing services workflow and the intersection of roles within the structure of Coordinated Entry
  • Conduct regular Coordinated Entry staff meetings and Homeless Prevention and Assistance Coalition (HPAC) meetings
  • Proficient ability to generate reports from the of HMIS system
  • Ensure accurate and complete information is entered in HMIS
  • Ensure that referrals are provided assistance based on the Assessment Tool score
  • Track any other service information as requested
  • Provide client and program information as needed
  • Demonstrate an understanding of Coordinated Entry data/reports
  • Drive to destinations as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
  • Perform all job functions in cooperation with the supervisor, other staff, and other providers involved in the service effort, including sharing information regarding all important interventions.
  • Participate in staff meetings and attend other meetings, as assigned.
  • Attend and complete training as assigned and in a timely manner.
  • Participate in promoting a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program.
  • Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the Affordable Housing Alliance mission, philosophy, policies and procedures.
  • Perform other related duties, responsibilities and special projects as assigned.


  • High School Diploma or equivalent with experience working with the homeless population.
  • Attention to detail and strong organizational skills
  • Strong proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
  • Ability to analyze and exercise sound judgment
  • Ability to relate to people of different economic and ethnic backgrounds
  • Ability to balance a variety of perspectives within a politically sensitive environment
  • Experience and knowledge of the challenges and barriers that homeless people face is preferred
  • Local and statewide travel is required; candidates must have a driver’s license and use of a car during work hours.

To apply, please visit our online hiring portal by clicking here

Equal Opportunity Employer/EEOC

Circular AHA LogoThe Affordable Housing Alliance pursues a diverse and inclusive workforce. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, genetic information, creed, sexual orientation, nationality, income, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, ancestry, or any other classification protected by federal, state, or local law or ordinance.